Microsoft Dynamics POS 2009 which features a highly customizable user interface that gives all employees access to information such as inventory levels and purchase history, has arrived in Australia, Canada, New Zealand, the UK, and the US. For those wondering, POS stands for Point of Sale. Redmond describes the product as a scalable solution targeted at midmarket companies and specialty retailers that want to improve their customer service, drive employee productivity, and make business decisions with confidence. The interface is optimized for touchscreens, can be tailored for specific roles or individuals, and retailers can create custom buttons for common tasks.
The software giant outlines four new features in this release:
Smart search: Enables employees or managers to bring up relevant information in the solution quickly, helping to drive fast employee response times and a better customer experience.
Security-enhanced payment processing: Helps protect cardholder information and minimize fraud with support for the Payment Card Industry (PCI) Security Standards Council industry standards and guidelines .
Software development kit (SDK): Enables partners to develop add-on solutions with their own retail industry solutions such as multichannel, mobility and more.
Real-time inventory management and flexible reporting tools: Integration with Microsoft SQL Services and Microsoft Office, providing business insight that helps retailers make more informed decisions.
Microsoft claims the new version is "easy to deploy and manage, and reduces customers' total cost of ownership by working easily with other Microsoft technologies. In addition, Microsoft Dynamics POS 2009 allows for the development of add-on solutions that work with enterprise resource planning products from both Microsoft and third-party providers."
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